Overview

Desktop Support Technician II Job in Annapolis, MD at eXcell

has been staffing IT professionals at the top Fortune 100 companies for over two decades. Whether you are looking for a lower-level IT position or a high-level executive position, we are here to help you find the right opportunity.

In order to deliver our exceptional services, we need a team of dedicated and enthusiastic, hard-working, and customer service-oriented technicians! At this time, we have an opening for a Desktop Support Tech II.

  • * * Contract to Hire Opportunity * * *

Overview:

Solve a broad range of day-to-day onsite technical issues on network infrastructure and internal desktop systems

Customize communication, instructions, and product knowledge to the level of the individual

Determine the most cost-effective repair to minimize customer downtime

Prepare reports for analysis

Qualifications:

2+ years of related experience, or AA degree, or equivalent combination of education and experience

A+ certification

Solid experience and understanding of IT services and products

Ability to transform technical IT language into terms everyone understands

Relatable with customers and impeccable with follow-through

Not intimidated by problems you’ve never seen before – confidence is key!

Hungry to work hard and hungry to grow your career!

W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. ** ™ Supports Equal Employment Opportunity** ™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit .

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About the Company

Company: eXcell

Company Location:  Annapolis, MD

Estimated Salary:

About eXcell