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Library Services Specialist Jobs in Virginia Beach, VA at City of Virginia Beach

Title: Library Services Specialist

Company: City of Virginia Beach

Location: Virginia Beach, VA

Requisition ID:


Work Location:

Libraries – Various

Pay Range:

H.1716, $15.61 – $15.61

Starting Salary:

Minimum of the Pay Range

Work Schedule:

Varies :Days, Nights, Weekends(may include Sat/Sunday/Holidays)

Part Time Hours/Wk:

20 hrs per week

Job Open Date:


Application Deadline:


Job Duties:

Library Services Specialist (PT)

Provides customer service in person, by phone and virtually
May participate in departmental strategic teams to develop system policies and procedures.
Requires a general knowledge of bookstore clerk/library functions and services
Conducts basic reference interviews to assess customer needs; research customers information requests using print and online resources; provides readers’ advisory
Skills in organization and time management
Skills in communicating effectively with a variety of audiences and individuals from diverse backgrounds
Marketing materials and/or creating displays
Ability to develop leadership and team building skills.
Conducts library tours; provides technology assistance on computers and devices
Check materials in and out; assesses and collects fines and fees
Registers new library customers; performs basic information searches, using search engines, online databases, library catalog resources
May participate on department or branch teams
This position requires the successful candidate to have experience working on teams/groups, search strategies and determining customer needs and marketing materials and/or creating displays. They will also display knowledge of library philosophy, practice, policies, and procedures as well as online catalog, reference resources, and library digital media resources.

Perform other job duties requiring skills, knowledge and physical requirements as demanded by those duties described or less. Individual assignments will be determined by the supervisor based on then current workloads and department needs

Official City Job Description:

Working Conditions:
There is no working conditions statement available for this position at this time.

Minimum Requirements:
MINIMUMS: High school diploma or GED and a combination of higher education and/or experience equivalent to two (2) years in a customer service/library related field utilizing the required knowledge, skills, and abilities. SPECIAL REQUIREMENTS: All employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Must be available to work evenings, weekends, holidays, and overtime when required to meet operational needs.

Additional Requirements: DMV Transcript: Not Required CDL: Not Required DOT History: Not Required CPS Check: Not Required Physical: Not Required Respirator: Not Required Polygraph Review: Not Required Psychological Screening: Not Required Attachments Required: NONE

2 years’ experience of customer service/information desk Evidence of computer/electronic resources experience Experience assisting customers with technology Evidence of Bookstore clerk/Library experience Experience with various search engines, databases, and internet sites Experience working collaboratively as a team member on teams/groups Experience marketing materials and/or creating displays.

Special Instructions:

Please complete the application in its entirety. The application is the primary required document used to screen qualifications and years of experience. A resume does not replace a completed application. Fields on the application left blank, including but not limited to job duties, dates of employment, and hours worked, may cause your application to be incomplete.
You will not be able to access the details of this job ad once the closing date has passed. If you would like to retain this information, please take a screen shot or print using your browser’s printing capability.
Your responses to any “Supplemental Questions”, if attached to this requisition, must be supported by the information you give us in the work experience section of this application. Be sure you are thorough in describing your skills and duties as you complete the work experience section. If the information cannot be verified you will not receive credit.
Please provide a copy of any certifications or related professional licenses.

VRS Contribution: All full-time employees are required to contribute 5% of annual salary toward their retirement account; in accordance with VRS retirement provisions. This will be handled through a pre-tax payroll deduction.

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About City of Virginia Beach