Student Living Support Officer Job in Hobart TAS at University of Tasmania

Job no: 495480

Work type: Full time

Location: Hobart

Categories: Administration, Student Services, Community & Engagement

Student Living Support Officer

Strong people centred ethos

Excellent cultural competency

Full time, ongoing opportunity

We are seeking to appoint a Student Living Support Officer within the Student Living Communities based in Hobart City.

The University’s Student Living Communities are a network of distinctive residential communities with each community having its own identity and sense of place in a city centre or on campus. Students have access to high quality academic support, leadership and civic engagement opportunities, cross community sporting and cultural events, and proactive well-being and monitoring programs.

In this context, student safety and wellbeing are our priority. A welcoming and safe environment that supports students to transition into and connect to our community, supports their ongoing mental, emotional, physical, and spiritual health, and celebrates inclusivity and diversity is critical to the work of the Student Living Team.

The role of Student Living Support Officer is a critical, front-line role, requiring high levels of face-to-face and supportive engagement with student residents.

Key Accountabilities:
Respond positively and with empathy to student resident concerns and address concerns in a timely manner.

Proactively reach out to and engage with student residents, actively inquiring into safety and wellbeing.

Use sound judgment and effectively assess risk in relation to incidents and behaviours and respond according to agreed protocols especially as it relates to student resident welfare.

Actively develop positive relationships with staff, student residents and student residential leaders, fostering leadership, relationships, and healthy, respectful cultures.

Engagement with student resident bodies and broader student-led groups including the TUU and provide support to student-led events and initiatives.

Your Application

To be successful in the role, your application will need to demonstrate:

A degree level qualification and experience in a human services or education related organisation, or an equivalent qualification and extensive experience.

Excellent interpersonal skills, including strong people-centred communication skills, capacity to coordinate and present to large groups, to provide high quality coaching and role modelling, negotiation, and conflict resolution skills.

Excellent cultural competency and experience working with culturally diverse communities.

Demonstrated capacity to take a people-centred and safety-first response to complex and critical incidents.


Appointment to this role will be at HEO 6 and will have a total remuneration package of up to $100,345 comprising base salary within the range of $79,093 to $85,765 plus 17% superannuation.

How to Apply

To apply online, please provide your resume, cover letter outlining your suitability and motivation for the role, and your responses to the position/selection criteria

For further information about this position, please contact Richard Angus, Head Student Living Communities (Hobart), – [email protected]

Please visit http://www.utas.edu.au/jobs/applying2 for our guide to applying and details on the recruitment process.

Applications close Monday, 8 March 2021, 11.55pm

To be eligible for this position, you are required to have Australian citizenship, permanent residence or a current valid visa that allows you to fulfil the requirements of this role.

Advertised: 23 Feb 2021 Tasmania Daylight Time

Applications close: 08 Mar 2021 Tasmania Daylight Time

About the Company

Company: University of Tasmania

Company Location:  Hobart TAS

Estimated Salary:

About University of Tasmania